Disclosure of Medical History Patients are required to disclose a full and accurate medical history, including any and all information regarding medical conditions, surgical history and use of medications, drugs, herbs, vitamins or other supplements of any kind. Failure to do so may affect your treatment outcome and increase the likelihood or severity of complications. 
 
Confidentiality No information regarding services performed or appointment shall not be released without your written consent.  Please request the “release of information” form from management.

Scheduling, Cancellations, Reschedules & No-Show

Appointments may be scheduled by contacting the practice directly. A valid credit card is required to be kept on file to reserve any appointment. Patients who are unwilling to place a credit card on file will not be permitted to schedule services.

Patients scheduling a consultation will pay a $100 deposit to secure the appointment. Consultation deposits are non-refundable, if you attend your consultation and choose not to proceed with treatment no additional treatment charges will apply.

Patients scheduling for a package will be required to pay for the full series in order to secure their initial appointment.

ALL PATIENTS must contact the practice 48 hours in advance or cancel or reschedule an appointment.  Notification may be made by phone. Failure to cancel or reschedule within 48 hours of the appointment will be charged a service fee of $100.00.  The credit card on file will be charged.  Your card will not be charged if you come in for a service/consult and have no treatment that day. 

Patients with package or series appointments who cancel or reschedule with less than 24 hour notice will forfeit one session per occurrence. Forfeited sessions may not be rescheduled, credited, or refunded.

Patients with a package can request a refund 48 hours prior to their initial appointment.  You will be refunded the full amount minus a 10% administrative charge.

No Show Appointments are appointments missed without notice. A No Show will result in the following charges. (The credit card on file will be charged)

• Standard Service Appointments (Non-Package): Charged the full amount of the reserved service.
• Neuromodulator Appointments: Charged a $250 missed appointment fee
• Consultation Appointments: 
Booking deposit will be forfeited.
• See Statement about No Show for packages in statement above.

Patients, who arrive more than 15 minutes late for an appointment, may be required to reschedule in order to avoid disrupting the appointments of other patients and a service fee may apply.  

Payment is due at the time of service.  We accept credit cards and cash. Financing options include Cherry.

Price Quotes Pricing quoted in a consultation will be honored for 30 days. After 30 days, if the service/series has not been booked, pricing quoted at the consultation will expire.  An updated consultation and treatment pricing can be provided, upon request. 

Sales of Services All sales are final.  No refunds, credits, or transfer of funds will be given. You cannot redeem gift cards for cash. Gift cards cannot be transferred to other people.

Return Policy In the event of an allergic reaction to a product purchased, the patient may return within 14 days of the original purchase date with a valid receipt for a full refund. 

Insurance Reimbursement The treatments provided at this facility are considered elective cosmetic procedures. The facility does not accept insurance.  Each patient is responsible for the payment of each procedure at the time it is provided.

Guests and Children Children and guests are not permitted in any procedure room for any reason due to significant medical and safety risks.  Children under 12 years old are not permitted unattended in the waiting room at any time.  Staff members are not permitted to supervise children.  No pets are allowed unless they are a verified service animal and the facility is notified before scheduled appointment.

Results The practice of medicine is not an exact science. Our staff strives for the best results with all treatments and services provided. All providers discuss treatment plans and goals with each patient prior to the services. Outcomes may vary among individuals, and may not be to each person’s full expectations.   Refunds are not provided for services.

Promotions and Packages Promotional pricing is valid only during the time specified and may not be combined with other offers unless otherwise determined by management.  Promotional products, packages and treatments are not redeemable for cash, extended, and may not be exchanged or transferred.  

Purchase of Service Expiration The purchase of ALL services and/or treatments expire exactly one year from the date of purchase.  No refunds will be given for services or treatments that have not been used within that year.